Last update 2026/04/24

1. Introduction

Welcome to Rocket Crew. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making an order.

2. Company Information

RocketCarCrew (“we”, “us”, “our”) operates this website.

For inquiries, please contact: contact@rocketcarcrew.com

3. Eligibility

By using this website, you confirm that you are at least 18 years old or have obtained parental or legal guardian consent.

4. Products and Availability

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

We make every effort to display product colors and details accurately; however, we cannot guarantee exact color representation due to screen differences.

5. Pricing and Payment

All prices are listed in Japanese Yen (JPY) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payment must be made in full at the time of purchase using the payment methods available at checkout.

6. Order Acceptance

Once an order is placed, you will receive a confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

• suspected fraud or unauthorized transactions

• pricing or listing errors

• product unavailability

If your order is cancelled, you will be refunded in full.

7. Shipping and Delivery

Orders are processed within [5–10] business days unless otherwise stated.

Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.

We are not responsible for:

• delays caused by shipping carriers

• customs clearance delays

• lost or stolen packages marked as delivered

Customers are responsible for providing accurate shipping information.

8. International Orders

For orders shipped outside Japan, customs duties, taxes, and import fees may apply and are the sole responsibility of the customer.

9. Returns and Exchanges

All sales are final unless the item is defective or incorrect.

If you receive a defective or incorrect product, you must contact us within 7 days of delivery with supporting evidence (e.g., photos).

We reserve the right to determine eligibility for replacement or refund.

Returned items must be unused and in original condition.

10. Cancellations

Orders cannot be cancelled once they have been processed or shipped.

11. Intellectual Property

All content on this website, including but not limited to logos, designs, images, and text, is the property of Rocket Crew and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

To the fullest extent permitted by law, Rocket Crew shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

13. Disclaimer

All products are provided “as is” without warranties of any kind, either express or implied, except as required by applicable law.

14. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental actions.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Japan.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.